Description:Libraries and Key Performance Indicators: A Framework for Practitioners explores ways that libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting.One such tool in this area of activity is the Key Performance Indicator (KPI). KPIs are increasingly used to measure the performance of a library service. However, linking KPIs to quality outcomes such as impact and value can prove very difficult. This book discusses, in detail, the concept of Key Performance Indicators (KPIs) within the broader context of library assessment and performance measurement.Through harvesting examples of current best practices in KPI usage from public, academic, and health libraries, the book demystifies library KPIs, providing a KPI toolkit for any library to make use of in setting meaningful KPIs against targets, charters, service standards, and quality outcomes.Provides best practice examples of Key Performance Indicators (KPIs) in librariesEmphasizes KPIs, demonstrating value and impact on the library user experienceIncludes practical and reusable examples of KPIs that can be applied in local contexts (a toolkit approach)Offers an understanding of reporting, monitoring, and acting upon KPI dataExplores the differences between usage statistics and meaningful KPIsWe have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Libraries and Key Performance Indicators: A Framework for Practitioners (Chandos Information Professional Series). To get started finding Libraries and Key Performance Indicators: A Framework for Practitioners (Chandos Information Professional Series), you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.
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PDF, EPUB & Kindle Edition
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ISBN
0081002270
Libraries and Key Performance Indicators: A Framework for Practitioners (Chandos Information Professional Series)
Description: Libraries and Key Performance Indicators: A Framework for Practitioners explores ways that libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting.One such tool in this area of activity is the Key Performance Indicator (KPI). KPIs are increasingly used to measure the performance of a library service. However, linking KPIs to quality outcomes such as impact and value can prove very difficult. This book discusses, in detail, the concept of Key Performance Indicators (KPIs) within the broader context of library assessment and performance measurement.Through harvesting examples of current best practices in KPI usage from public, academic, and health libraries, the book demystifies library KPIs, providing a KPI toolkit for any library to make use of in setting meaningful KPIs against targets, charters, service standards, and quality outcomes.Provides best practice examples of Key Performance Indicators (KPIs) in librariesEmphasizes KPIs, demonstrating value and impact on the library user experienceIncludes practical and reusable examples of KPIs that can be applied in local contexts (a toolkit approach)Offers an understanding of reporting, monitoring, and acting upon KPI dataExplores the differences between usage statistics and meaningful KPIsWe have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Libraries and Key Performance Indicators: A Framework for Practitioners (Chandos Information Professional Series). To get started finding Libraries and Key Performance Indicators: A Framework for Practitioners (Chandos Information Professional Series), you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.